Interview Resume: 20 Years in IT — From a Broken EXE to Azure and AI

The story of an engineer who started with programming, worked across several startups, and gradually moved into architecture and cloud infrastructure.

Part 1. How It All Began

Question 1. How did you get into IT in the first place?

I got my first computer when I was about seven. I think it was an Amstrad CPC 86. My earliest memory of programming is opening the EXE file of a game called Hunter, where a little guy walked around and shot things. I found some text inside the file, changed it to something like infinite lives, saved it, and expected the game to give me unlimited lives.

Instead, the game stopped launching.

My older brother was furious because we didn’t have another copy, and he played that game all the time. So that was my first programming experience: I wanted to improve a program, and instead I broke it.

Question 2. When did you start programming for real?

At school. My mother taught computer science, and my father taught physics. I spent a lot of time hanging around my mother’s computer lab. We had plenty of computers, and for its time, our school was quite advanced in IT. I think we were among the first schools in the area to get internet access.

The first thing I did was register on Ambitus.ru and start chatting with people.

Then, around eighth grade, I discovered Borland Pascal. That was it. Nobody could pull me away from the computer. I wrote programs and took part in a city conference with a Who Wants to Be a Millionaire? game. I drew the interface in text mode, used circle-drawing functions and timers, and tried to make the graphics work.

Then came CorelDRAW, and I started exploring how websites worked. Around ninth grade, I built a website for my class using HTML. There weren’t many books available, so I would open the source code of other websites, see how they worked, copy things, and modify them.

Back then, we had dial-up internet. If you connected, the phone line was busy, and nobody could call you. Diablo had just come out, we had Word, the first chat rooms, and attempts to hack things through CGI-Bin. I could talk about that period for hours.

Everything was primitive by today’s standards, but back then it felt like an entire world.

Question 3. What did university teach you?

I studied computer security. We had a lot of mathematics, physics, algorithms, cryptography, and low-level programming.

Calculus, linear algebra, differential equations, complex analysis, integrals, Green–Stokes theorems, cryptography, Diffie–Hellman. During the first three years, I was studying almost constantly. Eat, sleep, study, repeat. There was a lot of memorization.

I still don’t know why we had to memorize some of those things. I’ve barely ever used calculus directly in my work, for example. But maybe all that training made my thinking more systematic.

I find it difficult to relax when I don’t understand how something works underneath. I want to get to the mechanism itself, not just memorize which button to press.

We studied Assembly, C++, C#, Windows, and operating systems. Books about Windows internals and the work of Mark Russinovich were practically our desk bibles. Books weren’t easy to find, so we’d download them and print them out. Sometimes the floor would be covered with printed pages.

We had a professor who taught operating systems whom I still consider one of the smartest people I’ve ever met. He explained how everything worked internally extremely well. He also ran a company that worked on projects for international clients. I did well in his course and emailed him to ask if I could get an internship.

That’s how I joined my first professional engineering team.

Part 2. First Jobs and Real Engineering

Question 4. What was your first job?

My first job title was Design Engineer. We worked on low-level Windows development, operating systems, and drivers. For example, I wrote a C driver for virtual COM ports so we could emulate devices and pass data between them.

I also worked on COM emulation and optimizing an LDPC coding algorithm.

After university, I joined a small startup building GPS tracking devices. We developed our own hardware: it received satellite coordinates and sent them to a server over GPRS.

I worked on the server side, writing software for FreeBSD. Multithreading, networking, our own data storage formats, tests, and an administrative application. Initially, we worked directly with WinAPI, then libraries and Qt came along.

It was very low-level work. You needed to understand how processes and threads worked, how networking operated, and what was happening inside the operating system. It wasn’t just about writing code. You had to make the entire system work reliably.

Question 5. Did you already feel confident as an engineer?

No. At first, it was a little scary. When a task came in, I wasn’t always sure I could solve it.

But gradually, I developed what I call an engineering backbone. I realized that if a system has documentation, source code, logs, or at least something you can investigate, you can usually figure it out.

It might take time. You might need to read a lot and experiment. But I stopped seeing an unfamiliar system as something fundamentally incomprehensible.

And in a startup, you’re not just a programmer. I visited customers, installed devices in cars and tractors, talked to farmers, trained users, tested software, provided support, and worked on infrastructure. If the power went out, somebody had to start the generator to keep the server running.

Back then, I didn’t know all these modern job titles. We just had to make the product work.

Question 6. Why do you remember that startup so fondly?

Because those were probably some of the happiest years of my professional life. We worked together, became friends, and built interesting things. The team was very strong, and nobody was trying to pretend we were a big corporation.

I’m grateful that I started my career in that kind of environment rather than in a huge enterprise.

The company was more scientific in nature, with government subsidies and funding. That gave us time to understand technologies, learn how things worked, and experiment.

That’s when I first realized that behind complicated technical solutions, there are usually understandable mechanisms. Over time, new layers of abstraction appear on top of them, and suddenly everything starts looking like magic.

I’ve always felt that a strong foundation matters more than knowing a particular tool. Tools change, but the principles remain.

Question 7. How did you move from low-level development to web and business applications?

At some point, it became clear that everything was moving to the internet. Desktop applications were gradually moving into browsers, new web technologies were emerging, and I’d always been interested in that side of development.

I worked for a company that built software for the restaurant industry: inventory management, restaurant operations, and integrations. It was mostly C# and the Windows stack. I wrote a couple of modules for a large system and stayed there for about a year.

Then I moved to Saint Petersburg, which I consider the most beautiful city in Russia, and joined a company working on clinical trials for pharmaceutical products.

It was another startup, with around twenty people when I joined.

Part 3. Learning to Understand More Than Just Code

Question 8. What was interesting about working in clinical research?

The amount of business context involved.

For the first six months, I was simply trying to understand the domain. What a clinical trial monitor does, what a data manager does, what screening and randomization mean, how patient groups work, how the databases are structured, and why there are so many relationships between them.

It was a very complex process, and I had to understand it not just as a developer, but as someone who needed to understand how the entire system worked.

We developed a CTMS — a clinical trial management system — and rewrote an earlier version of the product. We also worked on web applications and mobile applications for patients.

We used C#, .NET, JavaScript, and various frontend technologies of the time. I participated in developing applications that patients used to complete electronic questionnaires — ePRO.

For example, one project involved research into female libido. Patients answered questions, marked events on a calendar, and completed questionnaires. Another project involved conditions affecting the knee joints.

At some point, you realize you’re not just building another form or table. You’re providing the technical foundation for a huge process — from a scientific hypothesis to collecting data that could help develop a new medicine.

That gave the work an additional sense of purpose.

Question 9. When did you realize you wanted to work remotely?

Gradually. I increasingly felt that spending so much time commuting to an office was strange when almost all the work could be done remotely.

I was already interested in Microsoft technologies, taking certification exams, and working with the Windows stack. At some point, I decided to ask for six months of remote work.

Around the same time, an acquaintance I’d previously built a few web projects for invited me to join his company. We’d never even met in person, but he told me he had plenty of interesting projects and wanted me to work with him full-time.

That began the next stage of my career.

Part 4. A Company That Grew from Four to Forty People

Question 10. What kind of company was it, and what did you do there?

It was Tenging. The company built solutions around Microsoft Dynamics NAV, which later became part of the Business Central ecosystem, as well as solutions for retail and hospitality.

We started with around four people and grew to forty. I was involved in that growth as a technical specialist, although the company had a CTO. In practice, I’d describe my role as technical lead.

Almost the entire technical side passed through my hands: integrations, application architecture, infrastructure, development, and supporting other programmers.

We built our own middleware for Dynamics that allowed us to retrieve data from the system and return it as JSON, making it easier to integrate with web applications. This gave us a flexible foundation for building solutions for our customers.

We developed online stores and other web applications for companies across very different industries. One customer was a cannabis producer in the United States; another was a sushi shop in Iceland. The industries and locations varied widely.

Our main stack became C#, .NET Core, and Azure on the backend, with Vue and Quasar on the frontend.

I think we made some very good technology choices. We could take template projects and adapt them to individual customers instead of rebuilding everything from scratch each time.

Question 11. When did you start working with Azure?

That’s where I started working with Azure seriously.

Previously, I might have handled administration to make sure the code worked. Now I needed to build the infrastructure that allowed the code to run in the right environment.

Virtual machines, virtual networks, domain controllers, connections between services, customer infrastructure, and our own infrastructure — all of that gradually became part of my everyday work.

At the same time, I never stopped being someone who needed to understand the application itself. In a small company, a customer could call you directly and ask why their application wasn’t working on a particular device. You had to investigate everything: the business process, the application, the infrastructure, and the specific problem.

You couldn’t say, “That’s not my responsibility. Please contact another department.” You had to at least understand where the problem was and who could solve it.

Question 12. How did your role change as the company grew?

Gradually, I spent less time programming and more time working on everything around the development process.

I needed to pass my experience on to other developers, help them make technical decisions, configure their working environments, organize projects, and maintain the connections between applications and infrastructure.

I combined several functions: technical leadership, architecture, DevOps, system design, and sometimes business analysis. Not because I wanted to collect every possible job title, but because that’s what the company needed.

It was my first long-term remote job. The company grew, and we developed more complex processes, project management practices, and team responsibilities.

At some point, I wasn’t just writing applications anymore. I was responsible for making sure the entire technical side worked together.

Question 13. Why did you eventually leave?

Startups go through different phases, and it’s important to understand which phase you’re in and what’s happening in the market.

We had delivered many projects, grown, gained experience, and built a reasonably successful technology business. But over time, I stopped agreeing with the direction management wanted to take.

There was an idea to open an office, make the company more corporate, and bring people back into the office. We started hiring what people like to call “effective managers,” but I felt the sales strategy hadn’t been thought through properly.

I believed the company needed to move in a different direction.

At some point, I decided to leave. For me, it wasn’t so much about technology as about understanding how a business should develop and what kind of environment I wanted to work in.

Part 5. Working Internationally

Question 14. What happened after Tenging?

By then, I’d already moved to Colombia and was working remotely. I spoke Spanish, had married a Colombian citizen, and my next job became interesting to me for that reason as well.

I joined a startup developing a new version of an existing SaaS product. The customer and management team were based in the United States, while the technical team was being assembled across Latin America.

I was hired as the first technical person responsible for architecture. Then we started building the team. The managers handled the organizational side of recruitment, while I conducted technical interviews and helped build a team of developers from different countries in the region.

It was my first full experience working in a bilingual team. We spoke Spanish within the team and English with the American management.

I found it interesting not only technically, but also in terms of how people from different countries and cultures work together.

Question 15. What made the product itself interesting?

It was one of the most complex projects I’d worked on.

There were many business rules, complicated relationships between data, and a large amount of information I needed to understand before I could design the system properly.

We were building a new version of the product and introducing Microsoft Document Intelligence for document processing.

Generative AI wasn’t as advanced back then as it is today. ChatGPT already existed, but it often produced rather strange results when used for serious development work. Document Intelligence, on the other hand, could already extract useful data from specific document types after the model had been configured and trained.

We integrated it into the product and built the other components of the system around it.

I was responsible for architecture, helped build the team, led developers, and continued writing some of the code myself — both backend and frontend.

The stack was familiar to me again: C#, .NET, Vue, and Quasar.

We built a proof of concept and released the first version, but then the customer ran out of funding. The project continued with a smaller core team.

For me, it was valuable experience: building a product’s technical foundation almost from scratch, assembling a team, and delivering a complex solution that actually worked.

Part 6. Moving Toward Azure as My Main Specialization

Question 16. Why did you join VIAcode?

After several startups, I joined VIAcode — a company with extensive Azure experience and strong engineers, including people who had previously worked at Microsoft.

My role shifted noticeably from application development toward cloud infrastructure.

I don’t see this as giving up programming. I see it as the next stage. Everything I’d done before — software development, architecture, databases, networking, operating systems, and business applications — now helps me understand cloud systems.

At VIAcode, we work on Azure migrations, building infrastructure from scratch, resource management, security, cost optimization, monitoring, and customer support. There are also development tasks involving our own products.

The work varies a lot. Today it might be an infrastructure migration, tomorrow an access issue, and the day after that an urgent incident that needs to be investigated with the customer’s team.

Question 17. What’s the most interesting part of this work?

Probably the situations where you have to quickly understand a completely unfamiliar system.

Sometimes you join a call with several engineers, nobody really knows what happened, and they show you some custom application that uses a Windows Registry entry to print invoices. It’s written in Pascal, there’s almost no documentation, and you need to figure out what’s broken and how to restore the service.

At the same time, everyone seems to expect you to have spent six months studying that particular system already.

Of course, it’s stressful. But it’s also an interesting engineering problem. You need to gather context quickly, identify the main components, understand how they interact, and find the root cause.

This is where all the previous experience helps. If you understand operating systems, networks, applications, and infrastructure, you have a starting point even when the specific technology is unfamiliar.

Question 18. What are you specializing in within Azure right now?

Recently, I’ve been working on a lot of monitoring, resource tagging, and infrastructure organization.

I work with Azure Monitor, Log Analytics, KQL, metrics, alerts, analytics workspaces, Kubernetes monitoring, Grafana, and Prometheus.

For example, we recently configured monitoring for a startup running in Azure. I hadn’t worked deeply with Prometheus before, so I needed to understand how it worked.

I started with the basics: where the metrics come from, how they’re collected, where they’re stored, how to query them, and how everything connects to Kubernetes and Grafana.

Once you understand the chain, you can figure out the specific configuration details.

At a fundamental level, nothing particularly new is happening. You have data, transmission, storage, and processing. You have networks and protocols. Each generation of technology simply takes us to a higher level of abstraction.

Question 19. Why is keeping infrastructure organized so important to you?

Because I find it difficult to feel comfortable with a system where nobody knows what’s connected to what, who’s responsible for what, or why things work the way they do.

I like restoring order and making the system whole again. That applies to Azure and, more generally, to life.

If there’s dirty dishes in the sink, they need to be washed. If nobody in Azure knows which application sends logs to which workspace, why a particular resource exists, which tags it has, or where the costs are coming from, then something is wrong with the system.

To bring order, you need to understand the architecture. You can’t just start renaming and moving things around. You need to understand which resources are connected, what dependencies they have, what can be changed, and what can’t.

After twenty years, I think I’ve developed a reasonably good understanding of how these systems work. And now I’m interested in applying that experience to exactly these kinds of problems.

Part 7. How I Work with AI

Question 20. How has artificial intelligence changed the way you work?

For me, AI has become an amplifier for the skills I’ve already developed.

Previously, if I needed to write a complex KQL query or figure out a new technology, I might spend an entire day on it. Now I can get a working version much faster, check it, and move on.

But to do that, you need to understand what you’re trying to achieve. You need at least a basic understanding of the syntax, the system architecture, the task context, and how to formulate the right question.

I try not to hand over the entire task to AI. I work with it through a dialogue. It helps me investigate problems, generate scripts, build queries, write code, and automate repetitive work.

But if I no longer understand what it’s generating and can’t explain the solution in my own words, I’ve lost the context. That’s a signal for me to stop and figure things out.

An engineer still needs to make the architectural decisions. AI can suggest options, but the responsibility for how an application is divided into components, how systems are connected, and whether a solution meets the requirements remains with me.

Question 21. What does your everyday AI-assisted workflow look like?

Let’s say a task comes in involving an existing Azure subscription.

First, I gather the context. I use the CLI to collect information about the resources and their metadata, understand what the customer already has, and work out how everything is connected. Then I prepare that context for Copilot, group the tasks, and decide what changes need to be made.

Depending on the task, we might generate scripts, validate a configuration, or make the necessary changes manually. The changes are tracked through Git so there’s a history of what we did and why.

So a large part of my work now involves collecting the right information, asking the right questions, evaluating the proposed solution, and organizing its implementation.

I’d say I’m now combining twenty years of engineering experience with a very capable assistant. It lets me work faster, even in areas where I haven’t had much hands-on experience before.

Part 8. What Kind of Engineer Am I?

Question 22. If you didn’t use standard job titles, how would you describe your work?

That’s probably the hardest question.

I’ve worked as a programmer and technical lead, and I’ve been involved in application architecture, DevOps, cloud infrastructure, monitoring, and team management.

But none of those titles, on its own, fully describes my experience.

I’d say my main strength is understanding the whole system. I can get into the business process, understand the application, figure out how it interacts with databases and infrastructure, and then design or fix whatever is needed.

I don’t necessarily need to know every technology in advance. What matters is being able to understand it, identify the underlying principles, find the right information, and make a sound decision.

That’s why I don’t like limiting myself to a single technology stack or a narrow role. Technologies have changed many times over the last twenty years, and I’ve continued moving with them.

Question 23. What does doing a good job mean to you?

I’m a pretty responsible person. Sometimes, probably too responsible.

I find it difficult to do something just to tick a box. If I take on a task, I want to understand it, do it properly, and make sure the result actually works.

That doesn’t mean making everything perfect according to some abstract idea of perfectionism. But I want the solution to be understandable and maintainable. I don’t want the system to turn into a collection of random settings and workarounds.

It’s important to me to understand what I’ve done, why I’ve done it, and what will happen if something goes wrong.

Sometimes I’d like to take things a little less seriously myself. But that doesn’t always work.

Question 24. What are you looking for in your next job?

I want to keep moving toward Azure and architecture, apply my software development and systems design experience, work on complex problems, and deepen my knowledge of cloud technologies.

I’m interested in work where simply following instructions isn’t enough. You need to understand the context, identify the constraints, design a solution, and get it working.

I’m also drawn to environments that value independence and responsibility. I’ve spent most of my career in small teams where people trusted each other and everyone understood what they were responsible for.

I’m not claiming to know everything. Quite the opposite — I’m constantly learning. But I know how to approach unfamiliar problems, understand complex systems, and get things done.

That’s probably what I’d like to bring to my next team.

A Simple Workbook to Keep Your Azure Healthy

Getting Started

  1. Define Your Tagging Strategy
    There are many guides—Microsoft’s best practices are a great starting point:
    https://learn.microsoft.com/en-us/azure/cloud-adoption-framework/ready/azure-best-practices/resource-tagging
  2. Download and Import the Workbook
    – Grab the JSON template here: https://github.com/aarrttzz/AzureWorkbooks/blob/main/TagCoverage.json
    – Follow these instructions to import it into your Azure environment:
    https://wmatthyssen.com/2023/05/08/how-to-import-and-use-community-azure-workbooks-into-your-azure-environment/
  3. Configure Your Subscription
    Open the workbook, set the subscription parameter to the target subscription

Example Walk-Through

For simplicity, we’ll use two tags: Application – logical grouping by application name. Environment – e.g. Production or Development. On a subscription where no tags are applied, the workbook shows 20 untagged resources.

In “Resources without Provided Tag”, you see each resource type and exactly which resources lack either the Application or Environment tag.

Lets tag resources manually or automate with PowerShell. After, refresh the workbook—now you discover 3 resources still untagged and an overall coverage of 80 %, which you’ll want to drive to 100 %.

Drill back into “Resources without Provided Tag” to see that two Storage Accounts are missing the Environment tag. Correct those, and coverage hits 100 %.

Once fully tagged, the workbook becomes your launchpad—for example, you can instantly list all App Service instances where Application=Tempo-Connector.

Conclusion
I use this Azure Workbook as the first stop whenever I onboard a new subscription. It saves immense time navigating sprawling resource inventories and gives managers a clear, data-driven view of tagging health from day one.

Hi, meet Artem!

Cloud & Software Engineer with over 18 years of expertise, specializing in Microsoft Azure. Led system design and complex cloud integrations across multiple industries. Passionate about technology, quantum theory, and history.

Technical Skills

Languages

Extensive experience in backend development using C#, JavaScript/Node.js, SQL and frontend development using TypeScript, HTML, CSS. Proficiency with C, C++, C/AL, WSDL, XML.


Frontend

Programming in HTML5 with JavaScript/TypeScript and CSS3. Building SEO-optimized SPAs, SSR, PWAs with Vue.js, Quasar Framework, Angular, Backbone.js. Building hybrid mobile application for Android and iOS through Cordova and Capacitor.


Backend

Using ASP.NET Core MVC, Web API, Entity Framework, WCF with deployment on IIS ans Azure App Service/Containers. Using Node.js, Express.js, Sequelize ORM with deployment on AWS Lambda.


Microsoft Certified: Azure Developer Associate

Migrating existing infrastructure to the cloud, completing backups and restoration, setup security polices, cost optimization, deploing via Azure Pipelines, working with Compute Services: VM, App Service, Functions, Container Instances. Networking: VPN, Load Balancer, Application Gateway, CDN. Storage: Blob, Disk, Table, File and Queue. Database: Cosmos DB, MS SQL, PostreSQL. AI Services: AI Document Intelligence, AI Language, OpenAI, AI Speech and AI Vision. Identity Services, Azure AD.


AWS

Configuring Infrastructure for backend and fronted applications deployment via Bitbucket pipelines, working with resources: Lambda, S3, DynamoDB, VPC, CloudFront, API Gateway, IAM, Redis, CloudWatch, SQS.


Databases

Data modeling and database design, building complex queries, backup and recovery, performance management and tuning, data migration. Working with: MSSQL, SSMS, DynamoDB, PostgreSQL, MongoDB, MySQL, SQLite, Redis, CosmosDB


ERP

Working with Microsoft Dynamics NAV 2009/2013/2017, Dynamics 365 Business Central, LS Retail. Three-tier installation and administration, programming in C/AL, integration via OData and SOAP.


Work expirience


Cloud Infrastructure Engineer

VIACode

viacode.com
Apr 2024 – present
1 year 11 Months

Designing, deploying, and maintaining cloud-based solutions on Microsoft Azure. Migrating on-premises and optimizing cloud infrastructure, ensuring security, and automating cloud operations to enhance system performance and cost efficiency.

  • Architected and deployed scalable Azure environments—including virtual machines, App Services, and Functions—while migrating on-prem systems to the cloud to boost reliability and performance.
  • Automated infrastructure provisioning with Infrastructure as Code (Terraform, ARM, Bicep), slashing manual setup time and ensuring consistency across dev, test, and production.
  • Hardened security and compliance posture by implementing Azure Security Center, Policy, and RBAC, enforcing governance and protecting critical assets.
  • Designed and managed secure network topologies (VNets, ExpressRoute, VPN Gateways, NSGs) to enable reliable, encrypted connectivity between on-prem and cloud resources.
  • Streamlined operations and accelerated delivery by building CI/CD pipelines (Azure DevOps, GitHub Actions) and leveraging Azure Monitor, Log Analytics, and Application Insights for proactive performance tuning and cost optimization.Azure Cloud Architecture & Deployment: Designed and implemented cloud solutions using Azure Virtual Machines, Azure App Services, and Azure Functions.

Technical Lead

Tenging verslunarlausnir ehf.

tenging.is
May 2018 – May 2024
6 Years 1 Month

Designed and developed BC365 Connector, a software solution for integrating with Microsoft Dynamics 365 Business Central.

Designed and developed BC365 E-commerce platform for online stores, web POS, self-service kiosks, mobile applications.

Implemented BC365 Connector and BC365 E-commerce platform in more than 20 projects for 7 companies doing bussines:

Architected and implemented the infrastructure for companies, utilizing Microsoft Azure and Amazon Web Services (AWS) platforms.


Lead Software Engineer

Data MATRIX Ltd.

dm-matrix.com
Nov 2014 – May 2018
3 Years 7 Months

Participated in design and development of MATRIX Cloud, a SaaS solution for managing clinical trials.

Developed complex SQL queries to extract, transform, and load data.

Led a team of four and coordinated the development and implementation of ePRO, a mobile application for patients participating in clinical trials.

Implemented developed software to provide IT part of studies:


Full-stack Developer

R_keeper

rkeeper.com
Jan 2013 – Feb 2014
1 Year 2 Months

Developed the module of interactive web reports for RK Manager, a solution for managing restaurants, staff, POS, reports, and KPI.

Developed the module of goods ordering for Store House, a solution for warehouse and production management.

Worked with a team of 11 people, including developers, QA, and scrum masters.


Software Engineer

Kodofon

kodofon.ru/en
Jun 2007 – Feb 2013
5 Years 9 Months

Participated in design, development and market launch GPS vehicle tracking system.

Developed FreeBSD tracking server that served approximately 30 clients and 1000 GPS tracking units.

Created desktop control application to manage the FreeBSD Tracking Server and web interface to display GPS units’ position on Google maps.

Developed J2ME client mobile application and desktop client application to disaplay the tracker’s position.

Education

Сomputer Security

Voronezh State Technical University

https://cchgeu.ru
Sep 2003 – Jun 2009
5 Years 6 Months

Master’s degree

Security of distributed computer systems

Core disciplines

  • Mathematical analysis and linear algebra
  • Physics
  • Theory of probability
  • Operating system architecture
  • Programming languages
  • Networks and information transmission systems
  • Computer systems security models
  • Fundamentals of building secure DBMS
  • Mathematical foundations of risk management

Projects

BC365 Connector

BC365 Connector is a software solution that enables seamless integration between Microsoft Dynamics 365 Business Central and third-party services. It is a powerful tool that can help businesses build a flexible and customizable ecosystem around Business Central. BC365 Connector is designed to operate with a single user license, which significantly reduces costs for multi-user access.

Examples of how BC365 Connector can be used:

  • Building e-commerce solutions: such as online stores, web POS, self-service kiosks, and mobile applications. In such an implementation, BC365 Connector can retrieve the list of items directly from Business Central and display them on the e-commerce website. When a user places an order, it will be automatically updated in the Business Central database. Pioneer Landscape Centers is an example of a company that has successfully implemented BC365 Connector for their e-commerce needs.
  • Integration with third-party services: such as payment providers, AWS, Google services, and external e-commerce solutions. By using BC365 Connector, it is possible to transfer data between Business Central and other services, making it easier to manage business operations. Grow West Cannabis is an example of a company that has integrated its product inventory with iHeart Jane platform.
  • Optimize complex production processes: during the production process, it may be necessary to get data from Business Central on-the-fly and send it to the device used in production. With the help of BC365 Connector, such a system can be built to significantly optimize the production process. Tokyo Shushi Label Printing is an example of a company that has successfully optimized their production process with BC365 Connector.

From a technical standpoint, BC365 Connector is a Business Central extension and server application that uses a JSON API to communicate with Business Central. This API allows BC365 Connector to send and receive data in real-time, making it an efficient and reliable solution for businesses.

BC365 Connector core components included:

For more technical information on implementing the BC365 Connector using Node.js and the AWS serverless approach, consult this article. It provides in-depth details on the implementation process and can serve as a valuable resource for developers. Additionally, if you’re interested in implementing the BC365 Connector using .NET Core, refer this article.

Grow West Cannabis

Grow West Cannabis Company is a Maryland-based cannabis cultivator and processor that aims to provide safe, consistent, and high-quality cannabis products to patients and consumers in Maryland. The company operates a 130,000 square-foot indoor facility where it grows and processes cannabis, and it is licensed by the Maryland Medical Cannabis Commission.

One of the key factors contributing to Grow West’s success is its use of technology, including the implementation of Microsoft Dynamics NAV for its back-office operations. With Microsoft Dynamics NAV, Grow West has been able to automate its purchasing, inventory management, and financial processes, enabling it to make data-driven decisions and optimize its operations.

Another key technology that has contributed to Grow West’s success is its integration with iHeart Jane, a leading online cannabis platform that provides consumers with information on cannabis strains, products, and dispensaries.

Using BC365Connector Grow West has integrated its product inventory with iHeart Jane platform, allowing consumers to browse and purchase its products online. This integration has enabled Grow West to expand its reach beyond its physical location and reach a wider audience of cannabis consumers.

The Den Store

About Solution

The Den Store is an e-commerce platform for the cannabis industry, based on NAV 2017 and LS Retail. It was designed and developed in collaboration with 365Cannabis. The platform’s important feature is a built-in CMS and dynamic assembly of the frontend, which allows the platform to use the same codebase for multiple clients with different configurations.

https://demo.thedenstore.com

My involvement in the project

  • Solution architecture design.
  • Azure VM/IIS installation and configuration.
  • Codeunit С/AL code review.
  • API design and implementation.
  • Design and development of .NET Core NAV middleware.
  • CSS/HTML template layout.
  • Frontend development using Quasar Framework.
  • Git source code management.
  • Customer support, features implementation, versioning.

Key characteristics of the platform

  • Direct interaction with NAV via .NET Core NAV middleware.
  • Design and content management from NAV setup page.
  • Display a list of products depending on the selected state and store.
  • View inventory levels in real-time.
  • Dynamic product filters configurable from NAV.
  • Instant products search/filtering mechanism on fronted side.
  • Dynamic price calculation based on product quantity.
  • NAV managed offers and loyalty points functionality.
  • Customer order history and repeat order functionality.
  • Responsive User Interface and Kiosk-mode
  • E-mail and SMS notification
  • High-performance SPA based on Quasar Framework.

Implementation examples

Verilife

Grow West MD

The Prime Leaf

SweetDirt

D-Luxe Dispensar

Patient management portal

Ongoing project of The Den Store implementation for medical cannabis patient management in the Canadian market.

https://hub.thedenstore.com

Tokyo Sushi

About company

Tokyo Sushi is a chain of restaurants located in Iceland. The company manages 17 different locations and employs over 100 people. The back office runs on NAV 2017 and LS Retail.

In collaboration with Tenging, I designed and developed a set of solutions to optimize Tokyo Sushi’s business processes.

Tokyo Sushi e-commerce website

One of the solutions we developed was tokyo.is, an e-commerce website that allows users to order sushi from various locations around Iceland.

www.tokyo.is

The key features of tokyo.is

  • Direct interaction with NAV via .NET Core NAV middleware.
  • Valitor payment integration.
  • Apple pay and Google pay integration.
  • E-mail and SMS notification.
  • English/Icelandic language switch on the fly.
  • Cross/Upselling products.
  • Offers, Coupons, Discount, Mix & Match.
  • Configurable store hours and pickup intervals.
  • Setup Items/categories/groups from NAV.
  • Manage ingredients and nutrition.
  • Responsive User Interface and Kiosk-mode.
  • QR Code for table menu.
  • Customer order history and repeat order functionality.
  • High-performance SPA based on Quasar Framework.

Tokyo Sushi Mobile Application

Mobile version Tokyo Sushi e-commerce website using Quasar Framework for building web/mobile/desktop application.

Tokyo sushi in Google Play.

Tokyo sushi in Apple Store.

Tokyo Sushi self-service kiosk

A self-serve kiosk is an interactive touchscreen device that allows customers to purchase products and services without the assistance of a staff member. It incorporates a range of hardware and software components that enable customers to browse available items, place orders, and pay independently, all with just a few taps on the screen. Self-service kiosks provide a seamless and streamlined customer experience, saving time and effort for both the customer and the business.

Tokyo Sushi self-service kiosks use:

Label printing station

The printing station is a part of a complex, cloud-based software solution designed to optimize Tokyo Sushi’s production processes. On one side, the station receives data from NAV via .NET Core NAV middleware, and on the other side, it receives data from an electronic scale via a COM port and websockets. After receiving the data, the station combines it, generates ZPL code, and sends it to a Zebra printer to print barcode labels. This solution allows the business to instantly change prices and add new products and ingredients to the line.

My involvement in Tokyo Sushi project

  • Deploy Virtual Machines for application and database layers.
  • NAV middle tiers installation and configuration.
  • MSSQL server installation, DB transferring, backup configuration.
  • Azure VM/IIS installation and web application setup.
  • Network setup, manage DNS records and SSL certificates.
  • Solution architecture design.
  • C/AL Codeunit development and deployment.
  • API design and implementation.
  • Design and development of .NET Core NAV middleware.
  • NAV data configuration: item descriptions, images, translations.
  • CSS/HTML template layout from Figma.
  • Frontend development using Quasar Framework.
  • Git source code management and solution deployment.
  • Customer support, features implementation, versioning.

My involvement in label printing project

  • Solution architecture design.
  • COM2Websokcet windows service development.
  • Design and layout ZPL labels.
  • C/AL Codeunit development and deployment.
  • API design and implementation.
  • Design and development of .NET Core NAV middleware.
  • User interface development using Quasar Framework.
  • Business trip to Iceland for debugging and implementation.

Presto Market

About Presto company

Presto Market is a chain of grocery stores located in Trinidad and Tobago, managed by SuperPharm company. The back office is powered by Microsoft Business Central and LS Retail. In collaboration with Tenging, I participated in the design and development of the Presto e-commerce solution, which utilizes technologies such as Business Central, Node.js BC365 middleware, AWS serverless, and the latest version of Quasar Framework.

The project is currently in the development phase, and a demo version is available at the following URL.

My involvement in the project

  • Solution architecture design.
  • AWS configuration and web application setup.
  • C/AL Codeunit review.
  • API design and implementation.
  • Design and development of Node.js BC365 middleware
  • CSS/HTML template layout from Figma.
  • Frontend development using Quasar Framework.
  • Git source code management and solution deployment.

FershFields Farm

About FershFields Farm company

Freshfields Farm is a small family-owned company that produces and sells farm products in the US. The company was founded in Orlando in 1973 and now has 30 employees who manage two locations. The back office runs on NAV 2017 and LS Retail.

In collaboration with Tenging, I designed and developed a set of solutions to optimize Freshfields Farm’s business processes.

Azure infrastructure

One of the projects for Freshfields was to migrate the current company infrastructure from physical servers to Microsoft Azure.

My involvement in Azure infrastructure project

  • Deploy Virtual Machines for application and database layers.
  • Installation and configuration Active Directory Domain Controller.
  • Setup organizational security polices, rights and permissions.
  • Installation and configuration MSSQL servers, database transferring, setup backup polices.
  • Setup IIS servers, domains names administration, issuing SSL certificates.
  • Installation and managing NAV Middle tiers version 2017 and LS Retail addons.
  • Virtual networks setup and administration.
  • Network interfaces security policies configuration.
  • Configuration backup polices for virtual machines and databases.

FershFields Farm self-service kiosk

A self-service kiosk is an innovative and interactive touchscreen device that allows customers to independently browse, select, and purchase products without requiring assistance from a staff member. The kiosk is equipped with both hardware and software components that enable users to easily navigate through product options, place orders, and make payments, all on their own. This technology offers a convenient and streamlined shopping experience for customers and can potentially reduce wait times and workload for employees.

My involvement in self-service kiosk project

  • Solution architecture design.
  • C/AL Codeunit review.
  • API design and implementation.
  • Design and development of .NET Core NAV middleware.
  • CSS/HTML template layout from Figma.
  • Frontend development using Quasar Framework.
  • Git source code management and solution deployment.

 

Poulsen Ehf.

About Poulsen company

Poulsen is a well-established Icelandic company that specializes in selling car parts and repairing vehicles. Founded in 1910 by Valdimar Poulsen, a Danish iron casting master, the company now operates with a team of 30 employees across 2 locations. The company relies on NAV 2017 and LS Retail for its back-office operations.

In collaboration with Tenging, I had the opportunity to design and develop solutions to optimize Poulsen’s business processes.

Poulsen e-commerce website

Poulsen.is is an e-commerce website which allows users to buy car parts and book car repair.

www.poulsen.is

The key features of poulsen.is

  • Direct interaction with NAV via Node.js BC365 middleware.
  • SMS notification.
  • English/Icelandic language switch on the fly.
  • Configurable store hours and pickup intervals.
  • Setup Items/categories/groups from NAV.
  • Customer order history and repeat order functionality.
  • Integration with car parts TecDoc API.
  • Integration with Digital Iceland API.
  • High-performance SPA based on Quasar Framework.

Appointment scheduling tool

An extension has been developed for Poulsen’s e-commerce website, which enables users to schedule their car repair appointments.

The key features of appointment tool

My involvement in the project

  • Solution architecture design.
  • AWS configuration and web application setup.
  • C/AL Codeunit review.
  • API design and implementation.
  • Design and development of Node.js BC365 middleware.
  • CSS/HTML template layout from Figma.
  • Frontend development using Quasar Framework.
  • Git source code management and solution deployment.
  • Customer support, features implementation, versioning.